Hyper-automation is achieving end-to-end automation by leveraging the potential of multiple technologies, from RPA to Machine Learning and Artificial Intelligence. As defined by Gartner – hyper-automation “deals with the application of advanced technologies, including artificial intelligence (AI) and machine learning (ML), to increasingly automate processes and augment humans. Hyper-automation extends across a range of tools that can be automated, but also refers to the sophistication of the automation (i.e., discover, analyze, design, automate, measure, monitor, reassess).”
What Is Hyper-Automation?
Hyper-automation is one of Gartner’s top 10 technology trends of 2022. Hyper-automation is bringing together multiple components of process automation, integrating tools and technologies that strengthen the ability to automate work. In simple terms, hyper-automation refers to the mixture of automation technologies that exist to augment and expand human capabilities.
How Is Hyper-Automation Different From Regular Automation?
Automation performed within a computer can further be segmented into test automation and RPA. These two types of automation serve different purposes but offer the same advantages; to allow processes to be completed faster, more efficiently, and with higher accuracy. On an organizational level, automation thereby contributes to higher productivity, lower costs and lower risk.
Hyper-automation is simply beyond implementation of tools to manage tasks; furthermore, it does require involvement of humans for interpreting the data, applying logic and then take a critical decision.
Explaining this with an example – Deploying automation tools like RPA, ML and AI can help you generate reports based on the customer trends and behavioral patterns. These reports will then require human intervention to strategize next steps into a business plan.
To give a clear overview of the key differences, let’s compare the two terms on 5 key parameters:
|Technologies required to perform||Performed by automation tools||Performed by multiple machine learning, packaged software and automation tools|
|Sophistication of technology||RPA and task-oriented automation||Sophisticated AI-based process automation|
|Outcome||Efficient operations||Smart and efficient operations|
|Degree of coverage||Where relevant: “What processes can we automate?”||All-encompassing: “Everything that can be automated will be automated.”|
|Scope||Is conducted from one platform||Is an ecosystem of platforms, systems and technologies|
Benefits Of Hyper-Automation
Hyper-automation helps businesses to stay on top of the latest business and marketplace information. This helps business individuals in providing substantial insights which further helps in taking an informative decision and optimally perform their duties rather than just being occupied in the mundane tasks.
Some Of The Benefits Of Hyper-Automation Are:
* An educated workforce
* Automated processes
* Advanced analytics
* Greater productivity
* Increased team collaboration
* Increased employee capacity
* Instant and accurate insights
* Greater compliance and reduced risk
* Increased employee satisfaction and motivation
How Hyper-Automation Is Beneficial For Finance Teams?
Like many other departments, Hyper-automation also helps the finance teams in many different ways like offering the updated reports automatically, improving reports accuracy, faster decision making, automating the low-level tasks, thus senior management can focus more on important strategic decision-making tasks. This also increases the job satisfaction levels of the employees and hence, it pays to invest wisely in such type of tools.
Gone are the days when any technology was taken with reluctance by the businesses. Businesses have now understood the potential new technologies offer in optimizing their business processes. Similarly, with the progression in automation technology, trends like hyper-automation are growing shifting business towards people- centric workplaces. Robots are not here to take away our jobs; in fact they are here to give you promotions, all we need is a buy-in from your teams to use the technology wisely.
Nimish Gupta is the Director (PMO) at Pixel Values Technolabs, a top-rated Mobile App Development Company in India. Nimish has over 13 years of experience in the Information Technology & Telecommunication industry. He has done lots of projects for the Government of India. He is very determined to ensure that solutions presented to the clients adopt the right technology and are scalable to adapt to new platform requirements of the ever-growing Information Technology industry.
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